Find helpful information about the game below. If you need to ask us a question use the "Contact us" link in the game's menu.
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Gameplay
How do I start fishing?
First use the Map button to choose your fishing location - as your progress through the game you will unlock new locations with more fish! Then choose your rod and bait by clicking on them and selecting from the options. You can buy more in the store.
Click cast and choose your casting spot. Then click next - a bar will appear next to the button. Click ‘Go!’ to cast your line - try and do this when the bar is as full as possible.
Now just wait for a fish to bite! When you see your float moving, click ‘Pull’ to start reeling your catch in.
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How do I reel in a fish?
The fishing reel can be tricky to use, especially if a fish is fighting hard. Here are some handy tips on how to use it:
When fighting a fish the goal is to keep the Tension Bar in the middle... too much tension will harm your rod, not enough tension and the fish will slip off.
The speed at which you reel in will affect the line tension - reeling faster will put more strain on the line. Sometimes a fish will pull harder, at which point you should reel in more slowly, or let go of the reel completely.
Eventually the fish will get tired and give up, making it easier to reel in - every fish is different though!
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This fish is a tricky one! Where can I get help to catch it?
Check out the Fish Collection in the game - here you can find lots of information about all the fish in the game, including what baits they like and where they have been caught.
You can also check out the handy tips on the loading page in the game, which can also be found on our Fishing World Community Facebook page.
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How do I fish at Night Time?
To fish at Night Time in the game, simply find a fishing spot on your map that offers this option. Underneath the picture of the spot you will see a button reading ‘Fish at Night Time’ - click this, and then click ‘Go Fishing’ as normal.
Please note that certain equipment is required to fish at night time - this equipment is listed on the left, underneath the picture of the spot once you’ve clicked ‘Fish at Night Time’.
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How do I use chum?
Chum can help attract even bigger fish! To use chum, just click the 'Use' button underneath the picture of your chum (just above where your bait is pictured). You can change which chum is selected by clicking the chum picture itself.
When you click use, you'll be able to choose where to throw your chum. Once it lands you'll have five minutes to use it - a label will appear to show you how long you have left and remind you which chum you used where! To take advantage of the chum, just cast into it, and any catches you make will benefit from it! Note that your float must land within the area of the chum (shown as an oval in the game) for it to work on that catch. You can check after a catch whether the chum contributed as, if it did, this will be shown in the catch window.
Some fish have a favourite chum, which you can find in their info page in your Fish Collection - this chum will always be the best at attracting larger fish for this particular fish! Other fish don't have a favourite chum, and for these fish you can use any chum; premium chums will attract the largest fish.
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How do fishing challenges work?
Completing Challenges is your main goal in Fishing World - it's how you unlock rewards and progress through the game. Some challenges will require you to catch fish using certain baits, or at a specific location, but they will always involve catching fish.
Every location has its own set of challenges, some of which will be easy and some of which will be much harder! You can access the Challenge list by clicking this icon:
This will display all the challenges for the current location and show your progression on each.
You also have the Challenge suggestion window (shown below) - this will always show you the easiest, most suitable challenge for the spot you are currently fishing.
It includes buttons to show another Challenge suggestion (it will always show the top 3 challenges it thinks will be easiest at this time) and open the information on that fish in your Fish Collection.
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How do daily quests work?
Daily quests are similar to challenges, but you can take on new daily quests each day!
To view your current daily quests, click the challenges icon:
Then go to the Daily Quests tab.
At the bottom of this window, you’ll see the option to Visit the Lodge - click this to go to the Fishin’ Lodge where you can see which daily quests are currently available to play, as well as see your Lodge Reputation Level.
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How do I enter a competition?
First, click the Competitions icon.
Here you’ll see a list of all the current competitions, as well as some which are about to start. Once a competition has started, click Enter next to it. You also have the option to go to the correct location for the competition or open the information about the relevant fish in your Fish Collection.
Once you’ve entered a competition you’ll see a competition info window pop up on the left whenever you visit the correct location. This will show you how your getting on so far and let you know how long you have left to compete.
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What are the different leagues?
In Fishing World there are currently three leagues - Amateur, Pro and Elite. Each league has its own competitions - this allows newer players to find their fishing legs and practice competing with others who are newer to the game. Players are moved from the Amateur to the Pro league automatically as they gain experience in the game, and the Elite league is made up of the top ranking players in the game - top ranking Pro players are regularly moved to the Elite league as more players join the game. It is not possible to move down a league.
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I entered a Fishing Frenzy/'most fish' competition but only caught one fish. How come my result isn’t showing?
For these competitions, you must catch at least 2 fish to qualify for the competition - this is in place since the aim of the competition is to catch as many fish as possible, so having a minimum catch keeps the competition fairer and more realistic.
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How is the prestige awarded for competitions calculated?
Prestige awarded for competitions will vary based on your finishing position in the competition. Prestige is also affected by the number of other players who qualify - if you are the only player who qualifies, you will not receive any prestige for a competition win, however, if you beat lots of other players to win one of the top few spots you’ll receive more prestige. Players in the Elite league also receive more prestige to reflect the higher level of competition.
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When does a new week start in the ranking tables?
The new week starts at midnight UK time between Tuesday and Wednesday. The ranking tables will continue to show the final results for last week for a short while after the new week starts.
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How do I join a team?
First click the Fishing Teams icon.
Here you can find some suggested teams and a list of all the teams, as well as searching for a specific one. Please note that it may take a little while for new teams to appear here. Click on the team’s name and click ‘Apply to Join’ - if you don’t see this option, this means the team is not currently accepting applications to join.
The captain of a team can also invite other players to their team from their team’s settings page, or by opening the other player’s profile and clicking ‘Invite to team’. When you get an invite, just click View - this will take you to the team’s page where you can apply to join.
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How can I start my own team?
To start a team, make sure you are not already in one. Then click the Fishing Teams icon and choose ‘Create a Team...’
If you are already in a team, you’ll need to leave it if you wish to start your own team.
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What are the benefits of joining a team?
When you join a team, the team will receive prestige points equal to the number you receive. Teams have their own special rankings boards, so you can compete with fellow players as a team as well as an individual. Being in a team allows you to share helpful advice with each other (you get a private team chat in the game to help with this!) and also to cheer each other on and have some fun together!
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What if I move teams - which team gets my prestige points?
Your prestige points will go towards the team which you are in when you earn them. For competitions, this is when the results of the competition come through. It doesn’t matter if you were in a different team when you first entered the competition.
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How do I get more energy?
Your energy bar will slowly refill over time, but if you want to fish for longer you can use snacks to refill the bar. Snacks give different amounts of energy - you can check the amount given in the store or your backpack, at the top of each snack.
Your energy bar has a maximum limit so any snacks eaten once the bar is full won’t add to your energy. You can increase your maximum energy by purchasing certain special equipment from the fishing store.
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Can I play the game with friends?
You and your friends can send and receive gifts between one another and play in Friends competitions when you both play linked with Facebook. Your Facebook friends should appear automatically if they also play the game - there's no need to add or invite them within the game itself.
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How do gifts work in the game?
You can send up to one gift a day to any of your fellow players. To send a fellow player a gift, open up their profile in the game and click the ‘Send’ button - this will send your friend a mystery gift! Gifts you receive will go to your Message Center, and you will get the option to send your friend a gift back if you haven’t already sent them one today!
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Do I need to be connected to the internet to play?
Yes - Fishing World is an online only game, so you will need to be connected to the internet whilst playing.
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Technical Support
I’ve not received the Gold that I purchased, what should I do?
Please check your internet connection, as the game needs a stable connection to deliver Gold. Then try turning your device off and on again and see if this makes the Gold appear.
If your Gold does not appear, please use the 'Contact' button below to let us know what happened – make sure to tell us the exact amount of Gold you purchased, and also include your player ID number in the message. This can be found in the game's settings, via the cogs button in the top right of the game.
Please also attach a copy of your receipt or order confirmation for the purchase and we can then get the Gold added for you.
The receipt for your purchase will have been emailed to the account used to make the purchase. You can take a screenshot showing the order number and Gold amount and attach this when you contact us. You can also wait for our first reply then forward the email straight to us.
If you can’t find your email receipt or it does not show the Gold amount, you can find your receipt in your account instead. See below for how to do this.
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On iOS - Go to your purchase history and find the Fishing World order. Take a screenshot that shows the Order ID and the amount of Gold purchased. On Android - Go to pay.google.com and sign in with your Google account. You should see a list of all your purchases under 'Activity' - click the one for Fishing World and info will appear. Take a screenshot that shows the Transaction ID and the amount of Gold purchased. On Kindle - Go to your Amazon order history (US, UK) and find the Fishing World order. Take a screenshot that shows the Order # and the amount of Gold purchased.
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Please note that we’re available during UK office hours; we always endeavour to reply as soon as possible, and thank you for your patience.
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I bought/won something but it didn’t show up in my backpack.
Sometimes there can be a short delay before items show up in your backpack. Please wait a few moments and then refresh your browser page or restart the game, and you should see the items have appeared.
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I’m having trouble loading the game, what should I do?
If you are playing on mobile/tablet
Please try re-starting the app – make sure to fully close it, not just minimize it. If this doesn’t help, please make sure you have the latest version of the game installed.
If you are playing on PC/laptop
There are several suggestions/troubleshooting options you can try when your Facebook game is not loading. Please try the following steps:
1. We recommend that you, first of all, try playing in another browser (E.g if you are using Microsoft Edge for example, then try Google Chrome, Mozilla Firefox, or Opera and vice versa.)
2. Now please visit this link for help in clarifying whether your browser is all up to date. If the browser is not up to date then simply click on the Update button to install the latest version.
3. We also recommend closing all extra tabs and other programs whilst you play as these can often negatively impact the browser performance.
4. Also make sure that you clear the browser cache regularly.
Still not working? Facebook or Fishing World might be having server problems, so wait for a while and try again. If all else fails, let us know and we will try and help you further.
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I have lost my game progress, what should I do?
It’s likely that your progress has been stored safe and sound if you played linked with your Facebook, Apple, Google Play Games or Amazon account. In most cases, just link your game back to the relevant account and you should see your progress again.
If you were playing as a Guest or have linked back to the relevant account but still can’t see your progress please Contact us and let us know the player ID number currently showing in your game and we will do our best to try and locate and restore your progress.
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How do I change the settings such as sound and units of weight?
You can turn the sound effects and ambient sound off in the settings menu, as well as changing the unit of weight to pounds or kilograms, turning the visual effects off or turning off notifications for Team Chat. To access the settings menu just click the cog in the top right of the game.
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Misc
Where can I play Fishing World?
Fishing World can be played across most types of devices and is available on the App Store, Google Play Store and Amazon. It can also be played on a PC or laptop device via Facebook. If you play linked with your Facebook account, you can play with the same progress across multiple devices.
Click on the buttons below to find the game on your app store:
Click here to play the game in your browser on Facebook.
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How can I keep up to date with the latest news and offers from Fishing World?
We keep our players up to date with news, game updates and offers on our Fishing World Community Facebook page which you can find here. Make sure you Like and Follow the page there to be the first to see our updates.
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How do I find my player ID number?
You can find out your player ID by going to the game's settings via the cogs button in the top right of the game. Here you’ll see your player ID as well as what account (if any) you are linked with. We recommend you make a note of this somewhere safe as this can help if you ever have any trouble with or questions about the game.
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How can I protect my account?
The last thing you want is to lose access to your Fishing World account - whether you’re getting a new device, need to uninstall or reinstall, or accidentally drop your phone in the bath, make sure your account is protected and your progress backed up!
While you can play the game as a 'guest' it is strongly recommended that you link your account to either Facebook or to Apple/Google/Amazon (depending on the device you are using). Doing this will ensure that your progress can be easily restored if you change device or want to play across different devices.
If you haven't already done so, you can link your account and backup your progress by going to the game settings - here you can see which platform your account is currently linked to.
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How do I close the app on my mobile/tablet device?
On iPhone and iPad, bring up the recently used apps menu; on iPhone X or later or an iPad with iOS 12, from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. Press and hold Fishing World then swipe it up to close the app; On an iPhone 8 or earlier, double-click the Home button. Swipe Fishing World up to close the app.
On Android devices, access the recent apps menu – this is usually accessed by a button to the right of the home button. Then swipe away Fishing World. If you are troubleshooting a problem and this doesn’t help, try force closing the app instead – go to your device's settings and choose Apps. Select Fishing World and choose Force Stop.
On Kindle devices, go to your device's settings and choose Applications, then filter by Running Applications. Select Fishing World and choose Force Stop.
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How do I get the latest updates for the mobile app?
Simply visit your device’s app store (where you downloaded the app) and go to the page for Fishing World. If there are updates available you should see an ‘Update’ option.
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How often do you have sales?
We have Gold sales regularly in the game, usually once a week on a Wednesday, where you can get more Gold for your money. Keep an eye out for these to make some excellent savings when buying Gold!
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Is the game available in other languages?
The game is only available in English, however, a lot of the game is picture based which allows players from all over the world to access and enjoy it; we have lots of players who speak different languages and still enjoy the game a lot!
If you have any questions, please do let us know and we’ll do our best to help!
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What are Gold and Silver? How do I get more?
Silver can be used to buy baits, chums, snacks, rods and equipment. You will receive Silver as a reward each time you catch a fish. Silver is also awarded when you complete challenges or daily quests, or complete an item collection. You can win Silver in fishing competitions. Gold can also be converted into Silver.
Gold is a premium currency that can be used to buy certain baits, chums, snacks, rods and equipment. It can also be used to unlock new locations early, get all the fish info for a specific fish and auto-complete a challenge; it can also be converted into Silver. Gold can be received by winning or placing in a competition which has a Gold prize. Gold is sometimes also given as a reward for completing certain goals in the game - these vary from time to time so the best way to increase your chances of winning some Gold is to complete lots of Challenges and Daily Quests and keep progressing in the game.
Gold can also be purchased in the game, all you need to do is press the '+' button next to your Gold total at the top of the game. Purchasing Gold is completely safe, each purchase is processed securely by Facebook. We do not have access to any of your payment details.
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Why do I have to pay for Gold? It should be free!
Fishing World costs money to make and keep running. We have to pay developers and rent servers - basically we need players to support us so we can keep the game running for everyone.
We know some players can’t or choose not to purchase Gold - it’s possible to play the game without buying anything, you just won't be able to progress as quickly or get certain items. We’re really thankful to the players who choose to support the game by purchasing Gold!
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Can I buy a gift of Gold for a friend?
You can purchase Gold for a friend if you play on the mobile app and are connected with Facebook. To do this, tap the arrow at the bottom of the game to bring up your friend bar, then tap the friend you want to buy Gold for to view their profile. Scroll down and tap Buy Gold For Player. You can then choose how much Gold to buy for this friend.
After you’ve bought the Gold, it will be added to your friend's total and they will receive a message in the game letting them know about your gift. They will need to refresh the game, or fully close and re-open the app if they are playing on a mobile device, in order to get the Gold and see the message.
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I'm on a computer - why does the price for Gold change when I click to buy some?
Facebook does not share their exchange rate, or what currency a player uses, with us. The prices for Gold in Fishing World are set in US$. If you're using a different currency we use a current exchange rate and your country to give a guide for what the Gold might cost, so this might vary very slightly from the actual cost. Don't worry though - you'll always have the chance to see the actual cost, in your selected currency, in Facebook's purchase window before you decide whether to make the purchase.
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How can I report a security vulnerability in the game?
How can I contact your support team to ask a question?
If you can’t find the answer to your question here in the FAQs and still need help, get in touch. You can send us a message using the button below.
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What is the Fishing World Code of Conduct?
We ask our players to adhere to these guidelines to ensure that Fishing World is a fair and fun place for everyone:
Multiple accounts: Facebook’s Community Standards prohibit the creation of multiple Facebook accounts for a single individual. Fishing World would discourage players from creating multiple accounts (through Facebook or otherwise), and we reserve the right to delete duplicates we feel create an unfair environment for other players (for example pro players, creating another account to compete in amateur competitions). Players who repeatedly seek to gain an unfair advantage in this way may find themselves permanently banned from the game.
Sharing Accounts: Facebook states in their Help Centre that they 'don’t recommend letting your family or friends play games on your Facebook account for any reason', and we would reiterate this advice, though this is entirely at your discretion.
Cheat Programs: The use of any external program which interferes with the workings of the game, or how it communicates with our servers, is strictly forbidden. We have mechanisms in place to detect this and prevent players from gaining an unfair advantage. If you are aware of any tools that you believe people may be using to cheat, please contact us with details so we can investigate. We do not recommend downloading or installing any advertised cheats as they are likely contain viruses or be harmful to your computer, without actually giving you the advantages they promise. Use of such programs may result in a permanent ban from the game.
Messaging: While we appreciate a little 'friendly-rivalry', we would ask our players to treat each other with respect while using the team chat, in-game messaging and community page. Team names, descriptions and pictures that we consider to be offensive will be changed at our discretion, and players who act in an abusive or offensive manner may find themselves permanently banned from the game. If you receive such a message, please feel free to contact us and we will investigate, and remember, you have the option to block messages from individuals you do not wish to hear from by viewing their profiles in the game.
If you have any concerns about any of these issues, please let us know and we will take a look into it - we really appreciate your help in keeping the game fun for everyone! Please note, we respond to issues on an individual basis and will use our discretion to take appropriate action in each circumstance.
